Presbyterian Senior Care (HMO) and Presbyterian MediCare PPO | Fall 2020 | Your Story

Presbyterian Health Plan, Inc. P.O. Box 27489 Albuquerque, NM 87125-7489 www.phs.org Important plan information Standard U.S. Postage PAID Presbyterian Health Plan MC Fall 2020 Your story Questions about COVID-19? 6 INSIDE Don’t be fooled by the flu 4 for Presbyterian Senior Care (HMO/HMO-POS), Presbyterian MediCare PPO, and Presbyterian Dual Plus (HMO D-SNP) members Now you get even more benefits and services with your 2021 Presbyterian Medicare Advantage plans! ● $0 plan premium for Presbyterian Senior Care Plan 2 with Rx. ● No increase in premiums for all other Presbyterian Senior Care (HMO) and MediCare PPO plans! ● Basic dental coverage now included in most Medicare Advantage plans ! ● Additional comprehensive dental coverage available for a low $19 monthly premium . ● A dedicated team of Certified Pharmacy Technicians to answer your medication- related questions. Rest assured that Presbyterian Health Plan continues to provide you with these valuable services and benefits: ● $0 deductible for prescription drugs (Presbyterian Senior Care (HMO) only) ● $0 copay for: { Basic dental services for most plans { Hearing exam { Vision exam—annual routine exam { Video Visits, accessible nationwide, 24/7 { PresRN nurse advice line { Preventive care { Lab services { Diagnostic tests { Foot care (podiatry services) { Diabetes test strips and lancets { Outpatient mental health visits (Presbyterian Senior Care (HMO) only) { Cardiac and pulmonary rehab services { SilverSneakers Fitness Program Annual Enrollment is here— and we have exciting news! Please refer to your 2021 Annual Notice of Change (ANOC) packet for more details about all plan benefits and other changes. Get your questions answered. Our local Presbyterian Customer Service Center is here to help! ● Email: info@phs.org ● Phone: (505) 923-6060 or 1-800-797-5343 , TTY: 711 ● Hours: Oct. 1 to March 31 (except holidays): Seven days a week, 8 a.m. to 8 p.m. If you didn’t receive your 2021 ANOC packet, contact us so we can send you a copy. To support you in your healthcare journey, Presbyterian Health Plan is providing both online and DVD options for the 2021 ANOC benefits review. Our video presentation allows you to learn about next year’s plan changes, enhancements and resources. To find out about 2021 changes for Presbyterian Dual Plus (HMO D-SNP) , see page 3!