Presbyterian Senior Care (HMO) and Presbyterian MediCare PPO | Summer 2021 | Your Story

www.phs.org/Medicare 9 Treating hearing loss can improve quality of life At Presbyterian Health Plan, we’re always working to improve the health and well-being of our members. That’s why we want to let you know about a valuable bene t that provides you with coverage for hearing aids through TruHearing. With TruHearing, you have access to the TruHearing Advanced and Premium hearing aids. These hearing aids provide you the latest-generation hearing aid models, styles, and technologies. TruHearing Advanced and Premium hearing aids also feature device sensors that automatically adjust for nature sound, even in motion, and Own Voice Processing (OVP) that helps your voice sound more natural. Rechargeable battery option is available on select TruHearing Premium models. If you’re interested in using your bene t, contact TruHearing at 1-855-213-1289. A TruHearing Hearing Consultant will explain your bene t, answer all your questions, and schedule an appointment for you with a provider in your area. The provider will assess your hearing and recommend the right hearing aid for you. Because this bene t is fulfilled through TruHearing, all appointments must be scheduled through TruHearing. Our local Presbyterian Customer Service Center (PCSC) is here to help! We’re available Monday through Friday, 8 a.m. to 6 p.m. Members can reach the PCSC at the following numbers: Presbyterian Senior Care (HMO)/(HMO-POS) and Presbyterian MediCare PPO members, call: (505) 923-6060 or 1-800-797-5343, TTY: 711 Presbyterian Dual Plus (HMO D-SNP) members, call: (505) 923-7675 or 1-855-465-7737, TTY: 711 OTHER IMPORTANT NUMBERS: PresRN: (505) 923-5677 or 1-888-730-2300, TTY: 711 New Mexico Crisis and Access Line (for a behavioral health crisis): 1-855-662-7474 (1-855-NMCRISIS) DentaQuest: 1-888-278-7310 or visit www.dentaquest.com TruHearing: 1-866-202-0110 Superior Vision: 1-800-879-6901 or visit www.superiorvision.com (for D-SNP members only) Routine Transportation (for non-emergency medical transportation): 1-855-774-7737 (for D-SNP members only) Over-the-counter benefit—Nations OTC: 1-833-746-7682 or visit www.nationsotc.com (for D-SNP members only) Keep these numbers handy Don’t forget dental visits When was the last time you visited a dentist? Regular dental exams are important for a lot of reasons. Here are just a few: ● They can help spot problems early, when they’re easier to treat. ● They can help prevent problems in the first place. ● Some diseases have symptoms that can show up in the mouth. ● Even if you don’t have any symptoms, you might still have problems only a dentist can diagnose. It’s a good idea to see a dentist at least once or twice a year. Be sure any dentist you see knows your medical history—and all the medicines you take. For a list of dental providers, visit www.dentaquest.com/ find-a-dentist-gov . Sources: Academy of General Dentistry; American Dental Association For information on your dental benefits and what is covered, check your member materials or call the Presbyterian Customer Service Center at the number on the back of your member ID card.